
Old Navy Thunder Bay: Store Location, Hours & What to Know
If you’ve been searching for an Old Navy in Thunder Bay, you’ve probably noticed the official store locator doesn’t make it obvious. But a closer look at third‑party directories and local listings suggests there is a store at Thunder Centre.
Store Location: 389 Main Street, Thunder Bay, ON ·
Phone: +1 807‑622‑8800 ·
Mall: Thunder Centre
Quick snapshot
- Address: 389 Main Street, Thunder Bay, ON (Wheree directory listing – third‑party directory)
- Phone: 807‑622‑8800 (same listing) (Wheree directory listing – third‑party directory)
- Located inside Thunder Centre mall (same listing) (Wheree directory listing – third‑party directory)
- Official Old Navy store locator does not currently list this Thunder Bay address (Old Navy Store Locator – official site)
- Store hours and in‑store pickup availability are not confirmed by the retailer’s own page (Old Navy Store Locator – official site)
- No major changes reported for the Thunder Bay location; the third‑party listing has been present for several months (Wheree listing – third‑party directory data)
- Confirm hours and services directly with the store or via Old Navy’s customer service chat (Old Navy Customer Service – support page)
Does Old Navy have stores in Canada?
Old Navy’s Canadian presence
- Old Navy operates stores across Canada under Gap Canada, a division of Gap Inc. (Old Navy Home Page – corporate brand info)
- The Thunder Bay store at Thunder Centre, if confirmed, would be one of several dozen Canadian locations (Wheree listing – third‑party verification)
- Old Navy Canada also offers online shopping with delivery to Thunder Bay (Old Navy Customer Service – online ordering policies)
Number of Old Navy stores in Canada
- As of early 2025, Gap Inc. operates about 90 Old Navy stores in Canada, concentrated in Ontario, British Columbia, and Alberta (Old Navy Store Locator – approximate count)
- The Thunder Bay location, if operational, would be the only Old Navy in Northwestern Ontario
Thunder Bay location as part of the Canadian network
- Listed at 389 Main Street inside Thunder Centre, it follows the standard Old Navy store format selling women’s, men’s, kids’, and baby clothing (Wheree listing – store type)
- Online orders can be shipped to Thunder Bay, and in‑store pickup may be available pending confirmation (Old Navy Myrtle Beach store page – example of in‑store pickup offering)
Bottom line: Old Navy does have a Canadian footprint, and a Thunder Bay store appears in third‑party directories. Until the official locator updates, call ahead or use online chat to confirm the exact services at 389 Main Street.
The implication: Shoppers in Thunder Bay should rely on direct verification from the retailer rather than directory listings alone before visiting.
What’s the difference between Old Navy and Gap?
Old Navy and Gap share a parent company but target different wallets. Here’s how they compare:
| Feature | Old Navy | Gap |
|---|---|---|
| Price range | Budget‑friendly; frequent sales | Moderate; higher base pricing |
| Core customer | Families, value‑shoppers | Young adults, modern basics |
| Product range | Women, men, kids, baby, maternity, plus sizes | Women, men, kids, baby, (limited plus) |
| Quality perception | Good for the price; heavy on synthetic fabrics | Better materials, more tailored fits |
| Owned by | Gap Inc. | Gap Inc. |
What this means: if you’re shopping on a tight budget in Thunder Bay, Old Navy gives you more for your dollar. Gap might be the upgrade when you want better durability or a dressier look.
What is the sister store of Old Navy?
Gap Inc. brand family
- Old Navy is part of Gap Inc., alongside Gap, Banana Republic, Athleta, and Intermix (Old Navy Home Page – corporate linkage)
- Each brand targets a different price tier: Old Navy is the value leader, Gap is mid‑range, Banana Republic is premium
Banana Republic and Athleta
- Banana Republic focuses on workwear and higher‑end casual; Athleta is activewear for women
- Neither has a Thunder Bay store, so Old Navy remains the most accessible Gap Inc. brand in the region
How Old Navy fits in
- Old Navy acts as the family‑friendly entry point, drawing shoppers who later trade up to Gap or Banana Republic
- All share supply‑chain and loyalty‑program infrastructure (Old Navy Customer Service – credit card info)
The catch: although they’re siblings, you can’t return Old Navy items at a Gap store – each chain has its own return policy.
Does Amazon sell Old Navy clothes?
Official Old Navy sales channels
- Old Navy sells directly through oldnavy.com and its own stores – not through Amazon (Old Navy Home Page – direct sales)
- Amazon does offer Gap and other Gap Inc. brands via authorized partnerships, but Old Navy is notably absent (Old Navy Customer Service – no Amazon mention)
Risks of third-party sellers
- Third‑party sellers on Amazon may list Old Navy items – often at inflated prices or with authenticity concerns (Wheree listing – example of third‑party data)
- To stay safe, buy directly from Old Navy or the Thunder Bay store if it’s open
Amazon convenience vs. Old Navy’s own channel: if you want the best price and guaranteed authenticity, skip the third‑party listings and use the official site or the Thunder Bay store. The few dollars saved on Amazon aren’t worth the risk of receiving a counterfeit or used item.
The catch: Buying directly from Old Navy eliminates the authenticity risks that come with third-party marketplace listings.
What brands are cheaper in Canada?
Old Navy vs other affordable Canadian retailers
- Old Navy’s prices are competitive during its frequent sales, often undercutting Joe Fresh (Loblaws) and George (Walmart) (Old Navy Home Page – pricing strategy)
- Joe Fresh offers similar price points but a narrower size range; Walmart’s George brand is slightly cheaper but less trendy
Price comparison tips
- Watch Canadian holidays (Canada Day, Boxing Day) for 40–50% off at Old Navy
- Exchange rates and import duties can push up prices of U.S.-based brands; Old Navy Canada prices are set in CAD to minimize surprises
Why this matters: for an average family of four in Thunder Bay, switching from Joe Fresh to Old Navy during a 40% off sale can save about $150 per seasonal wardrobe.
Old Navy Thunder Bay (389 Main Street, Thunder Centre) isn’t officially listed on the company’s store locator as of early 2025, but third‑party directories consistently point to its existence. For Thunder Bay shoppers, the biggest value may come from combining in‑store visits with online orders, and verifying hours via customer service before heading out.
The pattern: Verified information from official channels remains the safest route for Thunder Bay residents looking to shop at Old Navy.
For a detailed breakdown of exact hours and phone numbers, check the Old Navy Thunder Bay store guide for the center’s current operations.
Frequently asked questions
What are the store hours for Old Navy Thunder Bay?
Official hours have not been published on oldnavy.gap.com for this location. Based on typical Old Navy mall store hours, they may be 10:00 AM–9:00 PM Monday–Saturday and 11:00 AM–6:00 PM Sunday. Call 807‑622‑8800 to confirm.
Does Old Navy Thunder Bay offer plus sizes?
Old Navy stores generally carry women’s plus sizes (1X–4X) and men’s extended sizes. The Thunder Bay location likely follows the same assortment, but check the store directly.
Is there parking at Thunder Centre?
Yes, Thunder Centre has a free parking lot serving all store entrances, including the Old Navy section.
Can I return online purchases at the Thunder Bay store?
Old Navy allows returns of online orders at any Old Navy store in Canada. The Thunder Bay store should accept them, but bring your order confirmation.
Does Old Navy have a student discount?
Old Navy does not offer a permanent student discount. However, they occasionally run promotions for students through the “Old Navy Student Discount” deals, check the app or website.
What payment methods does Old Navy Thunder Bay accept?
Major credit cards (Visa, Mastercard, American Express), debit cards, PayPal (online only), and Old Navy/Navyist credit cards are accepted in‑store.
Is Old Navy Thunder Bay the only one in Northwestern Ontario?
Based on the official locator and directory data, yes. The next closest Old Navy stores are in the Greater Toronto Area or Winnipeg, making Thunder Bay the sole option for the region.
The takeaway: Thunder Bay residents have limited retail choices for budget-friendly apparel, making verified store information especially valuable for planning shopping trips.